Return policy
Order Cancellation
We accept order cancellations before the product ships. If the order has been cancelled, you will receive a full refund. If the product has already shipped, we cannot cancel the order.
Returns
We accept returns. Returned items must be unused, in their original condition as received, and in their original packaging. Please contact customer service in advance to obtain the accurate return address. Customers only need to pay for return shipping once (including return shipping costs + customs duties); there are no handling fees for returns.
Refunds
After receiving and inspecting your return, we will notify you by email. We will also inform you whether your refund request has been approved. If approved, we will process your refund and automatically return the funds to your credit card or original payment method within a certain number of days.
Refund Delays or Omissions
If you have not yet received your refund, please check your bank account again. Then contact your credit card company, as the refund may take some time to arrive. Next, contact your bank. Refunds usually take some processing time to arrive. If you have completed all the above steps and still have not received your refund, please contact us. @1208831783@qq.com